Getting started · 3 min read
Start here: your first few minutes in Beacon
Find your way in, finish account setup, and see what needs your attention.
For everyone
These steps use the Beacon website unless the iPhone app is mentioned.
In this guide
Start with the link you were given
Your first visit might begin with a volunteer invitation, a training link, or a sponsor or sponsee form. Use that link first so you arrive at the right ministry or activity.
If you already have a Beacon account, sign in with it. For an invitation tied to an existing account, use the invited email address. There is no need to create another account just because you are joining another part of your ministry.
You can submit a sponsor or sponsee intake without creating an account. When you want to use your profile in Beacon, open Claim your account and use the phone number from your intake form. You do not need to submit the intake again.
Finish the step after account setup
Creating an account and signing up for an activity are separate steps. After creating an account from a training or volunteer link, review the activity and submit the request shown on the page. Read the confirmation before closing it.
Some requests need a leader’s approval. A message saying your request was received means it has been saved; check the status to see whether anything is still waiting for review. For training, submitting a check-in also does not mean a leader has confirmed your attendance yet.
Find your way around Me and Settings
Open Me to see your account, available workspaces, and Your next steps. The sections you see depend on your connections and access. You may have linked profiles, serving information, or qualifications to review.
In Settings → Account and security, add or check your name and review your login security. Then open Settings → Notifications to choose how you hear about updates. These are useful first steps even if you are waiting for a request to be approved.
If something you expected is missing
Check the email shown on your account and the ministry or workspace you are viewing. If a submitted profile is missing, look for Continue linking on Me or review My profiles for pending access requests.
For an invitation or membership question, contact the leader who sent the link. For trouble with the website itself, use Message the team and tell us which step stopped working.
Need a little more help?
Contact the team and tell us where you got stuck.